Frequently Asked Questions

Will my email be used for marketing purposes?

Absolutely not. Your email is required for us to reply to your query. You will not hear from us after we have answered all your questions, unless you ask again.

How fast will I get a reply?

Assuming there are no errors on the email address entered, you should receive a reply within 24 hours.

Why am I not receiving a reply?

There are 5 possibilities.

  1. You have provided an incorrect email address (typo error).
  2. The reply email may have landed in the spam folder. Please add admin[@]bathroomtribe.com (without brackets) to your contact. You can always remove the email address from your contact list if you don’t need it anymore.
  3. The message is not written in English.
  4. You are trying to promote or sell your services, whatever that is, that we have no need for it.
  5. The system deemed the email as spam. We check our spam folder regularly and confirm the email as spam.

In any case, you can resend the message or email directly to admin[@]bathroomtribe.com (without brackets).

Do you have a phone number that I can call?

We do not want to risk even 1 second to possibly hear a scammer explains his or her scheme on the phone. It is excruciatingly painful and pretty sure you have a similar experience with such calls before. So, no.

The best way to reach us is through this contact form.

If your message carries mutual interest and written in a language we can understand, you will hear from us. Guaranteed.

How to order a product I saw on your site?

This site is not set up to receive any forms of payment. So no, you can’t order any products in here. Instead, you will be directed to the respective merchant’s site to make your purchase.

You may want to read our Disclosure Policy to understand more.

Send us an email

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